Terms & Policies



Reservations are required. We recommend making reservations in advance of your time in Savannah, as tours tend to sell out. 


We ask that cancellation requests be made 24 hours in advance of your tour time in order to receive a refund. You can give us a call at 912.373.6651. 

In the case of Genteel & Bard canceling scheduled tours due to the weather, we will, of course issue full refunds to guests who have already paid and wish not to re-book for a later tour. 


Please arrive to your tour check-in location 10-15 minutes before the start of your tour.